At most management companies, the people who do the work are the same people who check it. At Achla Group, a Quality Control department that does not report to operations goes out to every property, grades the work, and opens a service call for any finding below standard until it is resolved.
We were founded in 2018 by three partners with backgrounds in real estate, finance and operations, out of a familiar frustration: large companies that respond from a distance, and small companies without the tools. We chose to build a third option: the strength of a large company with the availability of a true partner.
Get to know usBuilt area under ongoing management and maintenance
From offices and retail to luxury towers
Across all properties we manage
In the income-producing assets we manage
A real person answers, any hour
Office building managementOffice and high-tech towers: management that translates into occupancy and rent.View service
Retail center managementShopping centers and strip malls: operations that bring shoppers in.View service
Luxury residential towersResidential towers and complexes: hotel-level service, from the pool to the concierge.View service
Parking facility managementFull operations, from control and safety systems to the revenue the parking facility generates.View service
Pre-construction consultingFrom planning to Form 4: decisions that set the maintenance cost for 20 years.View service
BOT & PFI project managementPublic buildings under concession: meeting contractual KPIs for decades.View serviceTrusted by
The financial arrangement is set separately with each client: who manages the account, who has signing authority and how money flows. What doesn’t change is what you see: every shekel, every month, by line item.
How the money is managedWho manages the account, who has signing authority and how expenses are approved is agreed in writing before we start.
Ongoing collection from residents and tenants, step-by-step handling of arrears, and preparing supplier payments.
Every income line, every expense by line item, collection status and the list of debtors, in black and white.
Competing quotes for any out-of-scope work, your approval before the order, and checking the invoice against the work actually done before payment. That is what prevents the expense nobody remembers approving.
Electricity, water and insurance are shown at actual cost and separately from the management fee, and our profit line is stated explicitly. You can negotiate it, and that is exactly the point.
The contract term, the notice period and any cost of leaving are all spelled out in the contract in advance.
Who manages the account, who has signing authority and how expenses are approved is agreed in writing before we start.
The financial arrangement: agreed in writing, before we start
How we measure satisfaction
Quotes translated from signed recommendation letters in Hebrew.
Since we started working together there has been a marked improvement in maintenance, in how processes are led, and in cleanliness and order. We feel we have a partner who looks at the property through our eyes.
How we measure satisfaction
Quotes translated from signed recommendation letters in Hebrew.
Since we started working together there has been a marked improvement in maintenance, in how processes are led, and in cleanliness and order. We feel we have a partner who looks at the property through our eyes.
Achla Group is a reliable, professional management company you can trust. In the property they manage for us, they led processes to upgrade the asset on the professional, legal and financial fronts. We are glad to work with them.
The handover to the new management company was smooth and efficient. The Achla Group team is highly motivated and shows professionalism and responsibility, with a strong service mindset.
The company shows great responsibility in maintaining the buildings and real professional knowledge in the day-to-day care of the systems. The work is done cooperatively and transparently, and we are very satisfied.
In office building management, one of the biggest and most expensive problems is the gap between planning and construction and the real life of the tower after handover. On paper everything works. Then the operating stag
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Ask for a name. Every property we manage has an account manager with a name, a direct phone number and a permanent team that knows the building and its residents, not a call center that passes you between agents. When you evaluate a company, ask two questions: who is our account manager, by name, and how many other properties do they manage at the same time. If there is no answer with a name and a number, there probably is no real account manager.
A real person answers. The call is logged with a timestamp and a reference number, and the property’s account manager sees it too. When you evaluate a company, ask two simple questions: who answers at night, and how will I know tomorrow morning what was done about my call. A company that does not log every call cannot really answer the second one.
Ask for an itemized proposal rather than one lump-sum price, and ask to see where the management company’s profit is stated. With us it is a line in the proposal. In addition, by the 10th of every month you get a report that details every income and every expense by line item, the collection status and the list of debtors. A proposal you cannot break into line items is a proposal you cannot compare with any other.
This is the most important question to ask, and usually there is no answer. We have a Quality Control department that does not report to the operations team: it inspects the properties and grades the work, and any finding below standard is opened as a service call and handled until it is closed. Ask every company who checks them, and who that checker reports to. If the answer is “our manager”, that is not quality control.
Not by feel, by numbers. The occupancy rate, how many breakdowns there were compared with planned preventive maintenance, and the maintenance cost per square meter over years, not in a single month. A well-maintained property keeps its tenants and justifies its rent, and that is what shows on the bottom line. Ask to see these numbers next to the invoice.
A step-by-step process: an automatic reminder, a personal call, a formal warning letter, and finally an application to the Land Registry Supervisor, a real and enforceable procedure rather than an empty threat. But what matters most is who runs it. When collection moves to an outside party it stops being an awkward conversation between neighbors, and in practice most debts are settled in the early stages precisely because of that.
A short call to understand what you need, a site visit, and a detailed itemized proposal. No sales pressure and no commitment.
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