Our platform

The whole complex, in one system

We developed a system that connects you and the residents to the complex: a portal for the residents’ committee and property owners, and an app for residents. Every call and every expense is documented in one place.

Text description of the video

An Achla Group team at a property: cleaning in the lobby, and a maintenance technician checking the pump room as part of a planned preventive maintenance schedule. On screen: "Everything we do at your property, visible to you" and "Planned preventive maintenance, fewer faults".

A manager in her office gets a phone update that all of the property's systems were checked. A shop owner photographs an air conditioner that isn't working and opens a service call in the app. On screen: "Something not working? Open a call, and your account manager is already on it".

In the app, service charges are shown by month, paid, and a receipt is issued. On screen: "Service charges and receipts, without chasing anyone". Then a children's event in the property's plaza: "Events that bring people to the property".

A property owner in the client portal sees the work carried out at the property, how long each service call took, budget against actual spending by line item, and approves a quote with one click.

Closing: "A new standard in property management", with the client portal address and the Achla app in the stores.

Transparency

Full transparency, at any moment

A portal for the residents’ committee and the property owners: collections, balance and budget versus actual. Any expense beyond the budget comes to you for approval before it is ordered.

  • A portal for the committee and owners
  • Approve an over-budget expense in one click
  • A clear monthly report
The owners’ portal: collections, budget versus actual and pending approvals
Maintenance

Maintenance that doesn’t fall through the cracks

Every service call in the complex, from opening to closing, with the handling time and SLA compliance.

  • Every call documented until it is closed
  • Handling time and SLA compliance
  • Updates at every stage of handling
The complex’s service calls in the committee portal: handling time and SLA compliance
Budget

Budget versus actual, line by line

Every budget line next to what was actually spent, with a monthly breakdown. You see right away where we saved and where there is an overrun.

  • Budget versus actual for every line
  • Monthly breakdown
  • Savings and overruns at a glance
Budget versus actual by line item in the owners’ portal
Residents

An app for residents

Service calls, payments and building updates, on the phone.

  • Open a service call in seconds
  • Pay from the phone
  • A notice before any work
Service calls in the residents’ app
Community

Building a community, not just managing a building

Resident events, concierge services and perks, and networking between neighbors.

  • Events and registration
  • Concierge and perks
  • Networking between neighbors
Community events in the residents’ app
For property owners

Improving the property’s NOI

Occupancy, rent and net income, in one place.

  • Occupancy and monthly income
  • An alert when a lease is ending
  • Tracking tenant payments
The rentals screen in the owners’ portal: occupancy, income and leases

Screenshots are from a demo copy of the system, with fictitious data and names.

Platform tour

What it looks like from the inside

Text description of the video

Opening: the Achla Group logo and the title "A building management and maintenance company with quality control that checks us".

Transparency: the portal screen for the committee and owners, with collection, balance, and budget against actual. Every expense approved with one click, and an organized monthly report.

Maintenance: preventive maintenance for every building system, documented supplier inspections, and a field team with an app. A notification appears that the elevator inspection was completed.

Budget: every budget line next to what was actually spent, broken down by month, showing where money was saved and where it ran over.

Residents: an app for opening service calls, paying by phone, and building updates. A notification appears that a service call was updated.

Community: resident events, concierge services, benefits, and networking between neighbors.

For property owners: occupancy, rent, and net income in one place, with an alert when a lease is ending.

Closing: "Let's talk" and the phone number.

How it fits together

Behind the system there are people

The system is our tool for delivering what we promise: a monthly report, your approval for any budget overrun, preventive maintenance and control over the work. Behind it stand an account manager with a name and a phone number, and a permanent team on site.

Quality Control department · Quality of Life department · Building management & maintenance

Talk to us

Want to see the platform on your property?

A short call to understand what you need, a site visit, and a detailed itemized proposal. No sales pressure and no commitment.

  • An itemized proposalCleaning, maintenance, security and management, each priced separately, so you can really compare.
  • A free site visitThe survey we make during the visit is yours to keep, even if you choose another company.
  • An answer within two business daysUrgent fault? Our service center is open 24/7 at +972-3-7736777.
Phone+972-3-7736777Emailoffice@achlagroup.com
HoursSun–Thu 08:00–17:00 · 24/7 service center

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