Our services
Elevators, air conditioning, cleaning, landscaping, security and insurance: usually six suppliers, six invoices and nobody responsible for the full picture. Here is everything we take on in your place, divided into management services and maintenance services, with a service center that operates 24 hours a day.
The people who look after your property
Account manager
For each property we appoint one account manager who is responsible for the maintenance staff's work schedule, the cleaning inspections and supervision on site. One name and one phone number, even when five suppliers are involved in a project.
Maintenance manager
A permanent maintenance manager for the property, who knows the systems installed in it. They are the one who closes the service calls opened at the service center, so it is never a supplier arriving for the first time and starting to learn the building.
Collections manager
Responsible for collecting the service charges from every resident and tenant, in a step-by-step process: a reminder, a personal call, a formal warning letter and finally proceedings before the Land Registry Supervisor. When collection is in the hands of an outside party, it stops being an awkward conversation between neighbors.
Bookkeeper
Records every income and every expense of the property, checks every invoice against the work actually done before payment, and prepares the monthly report you receive by the 10th of every month.
Management services
8 servicesResident and tenant management
We manage the relationship with residents and tenants and enforce the bylaws: what is allowed in the common areas, who is responsible for what, and how a repeated violation is handled. The procedures are set together with the committee or the property manager, and written down so they can be relied on.
Financial management
We collect the service charges, manage the accounts and build an annual and multi-year budget. By the 10th of every month you get a full expense report for the previous month, by line item: what was collected, who hasn't paid, and what was spent and on what.
Contracting with service suppliers
Every supplier that provides a service in the property is supervised by us, even when we were not the ones who brought them in. For non-routine work we bring comparable quotes, get approval before ordering, and check the invoice against the work actually done before payment.
Building an insurance portfolio
We build an insurance portfolio based on up-to-date reinstatement values, make sure the building meets the protection conditions the policy requires, and manage the claim with the insurance company when damage occurs.
Parking facility management
Full operation of the parking facility: the control and payment systems, the parking arrangements, enforcement against unauthorized parking and maintenance of the ventilation and safety systems the standard requires. In an income-producing parking facility we also manage revenue and expenses and assess feasibility and return on investment.
Pre-construction consulting
We support developers from the planning stage: choosing systems that are easy to maintain, planning access for maintenance and estimating future operating costs, all the way to Form 4 (occupancy permit) and the handover to residents. Decisions made during construction set the cost of maintenance for 20 years.
Property leasing
We help property owners lease vacant space: preparing the property to be shown, knowing the existing tenants and what the complex is missing, and supporting the negotiations with new tenants. We know the building because we maintain it anyway.
Social media management
We manage the complex's social media pages: opening hours, tenant promotions and events. Foot traffic that comes from there is turnover in the shops, and that is what keeps a tenant in their lease.
Maintenance services
5 servicesPreventive and reactive maintenance
A periodic servicing plan for every system, according to the manufacturer's instructions and the standard, with fixed dates and documentation of every service. That is what separates a fault that was prevented from a fault discovered at peak time. We repair or replace as needed, and build a budget estimate for replacements and reactive maintenance, so a large expense doesn't hit the budget without warning.
Cleaning
Each area of the building has a written cleaning procedure that defines what is cleaned and how often, a permanent crew that knows the building, and a periodic supervision report you can compare against.
Security and access control
We define the guarding standard according to the building's risks, choose the security company and supervise it in practice: attendance, written procedures and a periodic incident report. Operating and maintaining the access control systems, managing permissions for residents, tenants and visitors, and handling a barrier or gate fault with top priority at the service center.
Landscaping: installation and maintenance
Ongoing garden maintenance, seasonal planting, and calibrating the irrigation system for minimum water use. Landscaping is one of the line items where it is easiest to save by mistake, and the result shows very quickly. Gardens are designed with climate-appropriate plants and a calibrated irrigation system, so the ongoing cost of the garden is known in advance and doesn't come as a surprise on the bill.
Pools and gyms
Ongoing servicing of the pool and filtration systems, water samples sent to a lab, and daily records of chlorine and pH levels. Those records are what keep the pool open on inspection day. Also includes maintenance of ornamental pools. Equipment maintenance with periodic servicing, and managing entry according to the existing or agreed bylaws.
Every system in the building, under one responsibility
- ElevatorsManaging the service contract with the elevator company, supporting the periodic inspection by a certified engineer, and handling service calls. A stuck elevator gets top priority at the service center, at any hour.
- Electrical and high voltageMaintenance of the electrical panels and the high-voltage room by a licensed electrician, a periodic thermographic survey that finds hot spots in the panels before they become a fault or a fire, and earthing and residual-current breaker tests, with full documentation.
- Air conditioningServicing and maintenance of the air conditioning systems according to the standard and the manufacturer's instructions, and managing the energy meters. Air conditioning that fails on an open-space floor in summer sends the employees home.
- Fire suppression and detectionInspections and servicing of fire suppression and detection systems, including the periodic test by a certified professional and the documentation shown at inspection. A system that wasn't maintained won't pass inspection, and that comes to light on the least convenient day.
- WaterOngoing inspections and servicing of the water systems, including disinfection of water tanks and a scheduled check by a certified professional, with full documentation.
- GeneratorOngoing and annual servicing according to the manufacturer's instructions: refueling with diesel, replacing filters and periodic test runs. A generator that isn't tested won't start in a power outage, and that is exactly the moment you need it.
- Waste and compactorServicing and cleaning the waste systems and the compactor, to keep the system working properly and prevent odors in the complex.
- Pest controlPest control supervised by a licensed exterminator, on a fixed schedule and with documentation.
The full service pages
- Building management & maintenance
- Residents' committee management
- Office building management
- Retail center management
- Luxury residential tower management
- Building cleaning
- Parking facility management
- Collections & financial management
- Security & access control
- Pool & gym maintenance
- Pre-construction consulting
- BOT & PFI project management
- How we price
We'd love to get to know your property
A short call to understand what you need, a site visit, and a detailed itemized proposal. No sales pressure and no commitment.
- An itemized proposalCleaning, maintenance, security and management, each priced separately, so you can really compare.
- A free site visitThe survey we make during the visit is yours to keep, even if you choose another company.
- An answer within two business daysUrgent fault? Our service center is open 24/7 at +972-3-7736777.
Leave your details
Fields marked * are required. The rest help us come prepared.