עבClient portal03-7736777
Accessibility

Accessibility statement

Achla Group Building Management & Maintenance Ltd. sees making its services accessible to people with disabilities as a core value and a legal obligation, and acts to comply with the Equal Rights for Persons with Disabilities Law, 5758-1998, and the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 5773-2013.

The website’s accessibility level

The website was made accessible in accordance with Israeli Standard IS 5568, “Web Content Accessibility Guidelines”, at level AA, which is based on the W3C’s WCAG 2.0 guidelines, and was also checked against WCAG 2.1. The website was tested with automated tests (axe) and with manual tests of keyboard navigation, screen readers and color contrast.

Adjustments made to the website

  • A proper semantic structure: one main heading on every page and an orderly heading hierarchy
  • Full keyboard navigation, including drop-down menus, with a clear focus indicator, also on dark backgrounds
  • A “Skip to main content” link that appears when navigating by keyboard
  • Alternative text for every meaningful image; background images are marked as decorative
  • Contrast ratios that meet level AA requirements, checked with an automated tool on every update
  • A pause button for the background video on the home page
  • A text description for the content videos on the platform page
  • Links within text are underlined, not marked by color alone
  • Forms with clear labels, marked required fields and error messages that are read aloud
  • Full support for zooming up to 200% and for browsing on mobile devices
  • Respect for the user’s operating-system preference for reduced motion
  • The website is available in Hebrew and English, and every adjustment applies to both languages

The accessibility menu

A permanent accessibility menu is available in the corner of the screen. It lets you enlarge text in two steps, switch to high contrast or grayscale, highlight links, stop all animations and use a readable font. Your preferences are saved between visits.

Accessibility arrangements in our service

You can schedule a meeting at the group’s offices in advance and receive assistance with entry and with receiving the service. The phone service center (+972-3-7736777) is available 24/7 for fault reports, including Saturdays and holidays, except Yom Kippur. To schedule a meeting: Sunday to Thursday, 08:00 to 17:00.

Known exceptions

To the best of our knowledge, there are currently no inaccessible components on the website. If you do come across a component that is not accessible, we would be glad to know. We will fix it as soon as possible, and in the meantime provide an accessible alternative for the same information or service.

Accessibility coordinator and how to contact us

Have you encountered an accessibility problem on the website or in our service? Contact the group’s accessibility coordinator:

Requests will be handled within 14 business days at most.

Updates to this statement

This accessibility statement was last updated on October 19, 2026.